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Refund and Returns Policy

🌊 Ocean’s Promise: Your Satisfaction is Our Wave

Hey, we get it – sometimes things just don’t vibe the way you hoped. That’s why we make returns a breeze at the Frank Ocean merch store.

🔄 Easy Returns: Let’s Find Your Perfect Fit

If you receive incorrect or damaged items, don’t hesitate to get in touch with our support team us within 7 days to get help.

Please check our size table carefully before placing an order because we don’t accept returns/refunds/exchanges we sent you the correct size.

Refund and Returns Policy
Refund and Returns Policy

💰 Refund: That Sweet Sound of Cash Back

Once we get your return, we’ll check it over and swing that refund your way. Usually takes 2-4 business days for the money to hit your account.

🎵 Flawed Merch? We’ll Make It Right

Item arrived damaged or not what you ordered? Snap a pic and let us know within 48 hours. We’ll get you a replacement or a refund, no drama.

📦 Return Shipping: Your Move

Please note that we only accept your return/ refund request with our permission; we’ll not be responsible if you return it yourself.

You’ll not cover the cost of shipping those items back to us. Please note this information.

⏱️ Timing: Patience is Key

We’re quick on our end, but those bank folks can take a little longer. Give me a few extra days to get that refund fully processed.

We Want to Hear from You

Did something go wrong? We’re all ears! Drop us a line and we’ll work on making your experience even better.

The Bottom Line: We Want You Happy

If you’re not feeling the merch, let’s make it right. Your satisfaction is our favorite song.